The course has been designed to provide a good background knowledge of Information Technology, its uses and the role of the IT Technician. The focus of the Level 2 Diploma for Computer Technicians course is on more practical aspects of IT including installing computer hardware, setting up networks and customising software, as well as the role of IT support. Alongside this there are also mandatory units on Working in the IT Industry and Communicating in the IT Industry which give you the opportunity to develop your personal skills and look at employment opportunities within the IT sector and how you can develop the skills you have to enable you to get that dream job. You will be expected to work practically and safely but will also need to follow this with fully documented evidence of the process. Be prepared to develop your communication skills in a variety of ways.
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